Highbaje is committed to responsible gaming — Keep Entertainment Safe and Within Limits

Highbaje's Responsible Gaming — The Complete Guide to Safe Gaming

Gaming should be a source of entertainment — not stress. Highbaje wants to remind you that responsible gaming is not just a rule; it is part of a healthy lifestyle. On this page you will find all our protection tools, ways to set your limits, and support resources.

18+ Only
24/7 Support
Limit Setting
Self-Exclusion
18+
Age limits are strictly enforced
24/7
Support Team Available Around the Clock
5+
Protection Tools at Your Fingertips
0%
Minors' Access
Responsible Gaming Core Principles

How Highbaje keeps your gaming experience safe

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. There is no way to exceed your budget — you stay in control.

Session Time Limit

Decide how long you want to play before you start. Once that time is up, Highbaje will automatically send you a reminder.

Cooling-Off Period

If you need a short break, set a cooling-off period of anywhere from 24 hours to 6 weeks. You will not be able to log in to your account during this time.

Self-Exclusion

If you feel you need a longer break, choose self-exclusion. Your account can be deactivated for anywhere from 6 months to 5 years.

Reality Check

Pop-up messages will appear at regular intervals showing how long you have been playing and how much you have won or lost. Stay aware of where you stand.

Professional Support

If you feel like you're losing control of your gaming, our specialist support team is available around the clock — no judgment, just help.

1What is responsible gaming and why does it matter?

Responsible gaming means treating gaming purely as entertainment — not as a source of income or a way to cope with stress. Highbaje believes every player should enjoy gaming while staying in control of their budget, time, and emotions.

Many people in Bangladesh choose online gaming for entertainment. But there is always a risk of going too far. Highbaje wants you to make informed decisions at all times. Following responsible gaming principles means gaming will always be an enjoyable experience.

Keep in mind — wins and losses are both part of gaming. Chasing losses with bigger bets is never the answer. Playing responsibly means staying level-headed after a loss and never going beyond the limits you've set for yourself.

Keep in mind: Gaming on Highbaje is for entertainment. Do not use gaming as a way to solve financial problems.

2How to Use the Protection Tools

Highbaje gives you a range of powerful protection tools right at your fingertips. They are easy to use and can be activated at any time from your Account Settings.

1
Set a Deposit Limit

Account Settings → Responsible Gaming → Deposit Limit — set your daily, weekly, or monthly limit here. Increasing a limit requires a 24-hour waiting period, but decreasing it takes effect immediately.

2
Start Session Timer

Set a maximum session time for each gaming session. When the time is up, a warning will appear on screen. You can extend the session if you choose, but the pop-up is there to keep you aware.

3
Bet Limit

You can also set a maximum amount to wager within a given period. This helps prevent impulsive high-stakes bets.

4
Cooling-Off & Self-Exclusion

Choose cooling-off for a short break or self-exclusion for a longer one. No marketing emails will be sent during your self-exclusion period.

3Recognizing the signs of problem gaming

Ask yourself these questions honestly. If most of your answers are yes, it may be time to seek help. There is no shame in that — awareness is always the first step.

Are you spending more than your set gaming budget?

Are you placing more bets to try to win back money you've lost?

Are thoughts about gaming affecting your ability to focus on work or studies?

Are you hiding your gaming activity from family or friends?

Are you borrowing money or cutting back on essential expenses to cover gaming costs?

Do you feel restless or irritable when you are unable to play?

Do you find yourself unable to stop playing even when you want to?

If two or more of your answers are "Yes", reach out to our support team today or activate self-exclusion.

4Protection of Minors

Highbaje strictly prohibits anyone under 18 from accessing the platform. Age is verified at registration and identity is confirmed through the KYC process.

If you have young children at home, take the following steps:

  • Use a password or PIN lock on your device
  • Keep your Highbaje password separate — never share it with family members
  • Do not leave your device unattended while logged in to your account
  • Use parental control software
  • It's best to avoid gaming in front of children

If you have concerns about any account, let us know — we'll take immediate action.

5Steps to Get Help

Feeling like you're losing control of your limits? Don't worry — Highbaje is here to help. Follow the steps below:

1
Be honest with yourself

Admitting there's a problem takes real courage. Don't be too hard on yourself.

2
Activate Self-Exclusion

Enable self-exclusion from Account Settings. This will temporarily suspend your account.

3
Contact our support team

Chat with our Responsible Gaming team via live chat. All conversations are completely confidential.

4
Seek professional support

If needed, speak with a mental health professional or counsellor. Sharing with family and friends can also help.

5
Return on your own terms

Only return once you feel fully ready after your self-exclusion period ends. There's no rush.

6Build Healthy Gaming Habits

Responsible gaming is about more than following limits — it is about building healthy habits. Highbaje has a few simple tips to help keep your gaming experience positive at all times.

  • Set your budget in advance: Set a gaming budget at the start of each week and stick to it strictly
  • Manage your time: Play at a set time of day — not before bed or during work hours
  • Set winnings aside: Do not bet your winnings again — withdraw them
  • Do not make decisions based on emotion: Avoid gaming when you're angry, stressed, or under the influence of alcohol
  • Keep other hobbies too: Gaming should not be your only form of entertainment. Make time for books, sports, or family
  • Take regular breaks: During long sessions, take regular breaks — get up, drink some water, go for a short walk

Following responsible gaming principles does not mean giving up gaming — it means enjoying it even more.

Responsible Gaming Questions about

Yes, your account balance is fully protected during self-exclusion. You may withdraw before the exclusion begins. Once the exclusion period ends, your available balance will be returned to you in full.

Yes, reducing your deposit limit takes effect immediately. However, increasing your limit requires a 24-hour cooling period. This rule is intentional — to prevent impulsive limit increases in the heat of the moment.

No. When you activate self-exclusion, Highbaje automatically removes your name from all marketing lists. No promotional emails, SMS messages, or notifications will be sent while your exclusion is active.

Requests must be made directly by the account holder, as our privacy policy does not allow third-party intervention on another person's account. That said, if a family member raises a concern, we can reach out directly to that individual and offer support.

You can adjust the Reality Check pop-up interval — for example, every 30 minutes, 1 hour, or 2 hours. However, it cannot be disabled entirely, as it is a core part of responsible gaming.
Quick Protection Tools
Deposit Limit
From Account Settings
Session Time Limit
From Gaming Settings
Cooling-Off
24 hours to 6 weeks
Self-Exclusion
6 months to 5 years
Warning Signs

Overspending your budget

Chasing Losses

Hiding from family

Constantly thinking about gaming

Play safe, stay happy

All the responsible gaming tools you need are right here on Highbaje. Register today and set your own limits.

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