Last updated: January 2026

Highbaje's Privacy Policy — How Your Information Is Kept Secure

Your privacy is our top priority at Highbaje. This Privacy Policy fully explains how information is collected, stored, and used when you register on our platform or play games.

SSL Encryption No Sharing with Third Parties Regular Updates GDPR Compliant
Our Commitment
  • Data is never sold
  • 256-bit SSL Protection
  • Right to Erasure
  • Transparent Cookie Policy
  • Consent-Based Use
Privacy Core Pillars of Security

How Highbaje Protects Your Data

Encryption Protection

All your data at Highbaje is protected with 256-bit SSL encryption. We use bank-grade security technology.

No Data Sharing

Your personal data is never sold or transferred to third parties. No one receives your data except where required by law.

Secure Data Storage

All data is stored on secure servers. Regular security audits are conducted and strict measures are in place to prevent unauthorized access.

Your Rights

At Highbaje, you have the right to view, correct, and delete your own data. Submit a request at any time and we will assist you.

Transparent Cookie Policy

Which cookies are in use and why — everything is disclosed clearly. You have the option to decline non-essential cookies.

Marketing Controls

You can unsubscribe from promotional emails or notifications at any time. Your preferences always come first.

1Introduction & Applicability

Welcome to Highbaje's Privacy Policy. This document explains what data we collect, why we collect it, and how we use it when you visit our website, create an account, or play games.

By using any Highbaje service, you agree to this Privacy Policy. We may update this policy at any time, and the latest version will be published on the website.

This Privacy Policy of Highbaje's Terms & Conditions Applicable in conjunction with

2What Data We Collect

Highbaje collects two types of information from you — what you provide directly, and what is collected automatically when you use our services.

Directly collected information:

  • Full name, date of birth, and nationality
  • Email Address & Mobile Number
  • Current address and postal code
  • National ID or passport number (for KYC verification)
  • Payment method details (account number, etc.)

Automatically Collected Information:

  • IP Address & Device Information
  • Browser type and operating system
  • Visit time, pages viewed, and duration on site
  • Gaming activity and transaction history
  • Cookie & Session Data

3Purpose of Data Use

Highbaje uses your data only for specific, lawful purposes. The table below outlines how your data is used:

Purpose Data Used Legal Basis
Account Management Name, email, mobile number Contractual Obligations
Identity Verification (KYC) NID, passport, address Legal Obligation
Payment Processing Payment details and transactions Contractual Obligations
Fraud Prevention IP, device, behavior Legitimate Interest
Customer Support Contact details and history Legitimate Interest
Marketing (with consent) Email, preferences Consent

Highbaje will never use your data for marketing purposes without your consent.

4Data Storage & Security

Highbaje uses industry-leading technology to keep your data secure. Key aspects of our security framework:

  • All data is transmitted via 256-bit SSL/TLS encryption
  • All data stored on our servers is protected with AES-256 encryption
  • Regular security audits and penetration tests are conducted
  • Multi-factor authentication to prevent unauthorized access
  • Staff data access is limited to the minimum necessary
  • Users are notified within 72 hours in the event of a data breach

How long is your data retained? Data for active accounts is kept for the duration of the service. After account closure, data may be retained for up to 5 years for legal reasons.

Highbaje follows PCI DSS standards. Full payment card details are never stored.

5Sharing Data with Third Parties

Highbaje does not sell your data. However, limited information may be shared with trusted partners to operate our services:

  • Payment Processor: Information required to complete transactions
  • KYC Verification Providers: To verify identity
  • Game Software Providers: Minimum data required for the gaming experience
  • Regulatory Authority: Legal obligation
  • Fraud Prevention Service: To prevent fraud

Every partner is contractually obligated to uphold the same privacy standards. We enforce this through formal agreements.

Highbaje never sells your data to advertisers or data brokers.

6Cookies & Tracking Technologies

Highbaje's website uses several types of cookies, each serving a distinct purpose:

  • Essential Cookies: Essential for the website to function properly. These cannot be disabled.
  • Performance Cookies: To understand which sections of the site are used most
  • Functionality Cookies: To remember your preferences and settings
  • Marketing Cookies: To show relevant offers (only with your consent)

You can manage cookies through your browser settings. However, disabling certain cookies may affect some site features.

7Your Rights

As a Highbaje member, you have full control over your own data. You may exercise the following rights at any time:

Right to Access

You can find out what data we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions.

Objection to Processing

You may object to the use of your data for specific purposes.

Data Portability

You may request a copy of your data.

Restriction of Processing

You may request that data processing be restricted during an investigation.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

8Minor Protection

Highbaje strictly prohibits providing services to anyone under 18. We do not knowingly collect data from minors.

If a minor has registered by mistake, their account will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child has registered, please contact our support team immediately.

9International Data Transfers

Highbaje's servers may be located in various countries. When your data is transferred internationally, we ensure that the destination country has adequate data protection laws or that protection is guaranteed through appropriate agreements.

GDPR-compliant Standard Contractual Clauses are used for data transfers outside the EU or EEA.

10Privacy Policy Updates & Contact

Highbaje reserves the right to update this Privacy Policy at any time. Members will be notified of significant changes via email or platform notification.

Contact us for any questions about our Privacy Policy or to exercise your rights:

  • Via 24/7 Live Chat Support
  • Via the platform's internal messaging system
  • Email: [email protected]

We handle all privacy-related requests within 30 days.

Privacy Frequently Asked Questions

Highbaje does not store full card numbers or CVV codes. Only the necessary transaction records are retained. For mobile banking and other payment methods, only the last few digits are kept as a reference. Full payment details are sent directly to our secure payment processor.

After account closure, certain data must be retained for up to 5 years due to legal obligations (e.g., transaction records for AML compliance). However, marketing, profile, and personal preference data are deleted upon account closure.

Every promotional email includes an unsubscribe link at the bottom — clicking it will stop emails immediately. You can also update your notification preferences in account settings. Service-related emails (such as transaction confirmations) cannot be turned off.

Only your activity on Highbaje's own platform (such as which games you play and how long you play them) is tracked, to improve service quality and promote responsible gaming. Highbaje does not track your activity on external websites.

Contact our support team to submit a data portability request. We will send a complete copy of your data in a machine-readable format (such as CSV or JSON) within 30 days. Data will only be provided after identity verification.

Play safe, enjoy with peace of mind

Your data is completely secure at Highbaje. Register today and enjoy the best gaming experience in Bangladesh.

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